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MacBook Air (2014) won't go past start up screen

Hi, my husband continually ignored warnings of limited space on his MacBook and now it will not go past the login screen. Is there anything we can do?



Posted on Apr 3, 2020 8:40 PM

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Question marked as Apple recommended

I suggest starting up your notebook in Safe Mode. If you can now access the macOS Desktop, it would behoove you to start removing any unnecessary files/apps that you really don't need.


Regardless, you should first make a complete backup before removing any files.


Also, see if any of the following article can help:

Posted on Apr 3, 2020 8:47 PM

1 reply
Question marked as Apple recommended

Apr 3, 2020 8:47 PM in response to nicole10red

I suggest starting up your notebook in Safe Mode. If you can now access the macOS Desktop, it would behoove you to start removing any unnecessary files/apps that you really don't need.


Regardless, you should first make a complete backup before removing any files.


Also, see if any of the following article can help:

MacBook Air (2014) won't go past start up screen

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