Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID Change not allowed

I am attempting to change my Apple ID to a new email address.


However it keeps giving me this error message:


"This email address is not available. Choose a different address."


I have recently removed the desired email from a different Apple ID, thus the email is available now.


How can I fix this?

MacBook Pro 13”, macOS 10.15

Posted on Apr 4, 2020 3:25 AM

Reply
3 replies

Apr 4, 2020 7:55 AM in response to celesteamber

You can reuse an address as long as the address wasn't attached to a deleted Apple ID. Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

Apple ID Change not allowed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.