Problems calling other people

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Level 1

4 points

Problems calling other people

Hi! My grandma has a problem with calling other people from her iPhone 7. There's no problem when people call her, she can answer the phone, but the problem is when she tries to call other people - she's somehow being denied calling them. What can be the reason for this?

Best regards,

Eline

iPhone 8, iOS 13

Posted on Apr 4, 2020 3:30 AM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

411,838 points

Apr 4, 2020 3:45 AM in response to eline256

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support
If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...
If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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Problems calling other people

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