You can make a difference in the Apple Support Community!
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
How do I know if the problem is the Apple TV? I restarted the Apple TV, purchased a new Siri Remote but things never get beyond the Apple TV telling me to bring the Remote closer to continue pairing.
I have no problem using the Remote app with my iPhone XR.
Apple TV HD, tvOS 13
- The closest you can bring it, is to lay the remote on top of the Apple TV box.
- While doing that motion, the Apple TV is trying to determine which bluetooth signal is coming from the remote. If you can, you may want to turn off/shield/temporarily remove other devices that may send radio signals/bluetooth signals.
- Charge the remote if you are unsure about the battery level.
If your Apple TV remote isn’t working - Apple Support
Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
- The closest you can bring it, is to lay the remote on top of the Apple TV box.
- While doing that motion, the Apple TV is trying to determine which bluetooth signal is coming from the remote. If you can, you may want to turn off/shield/temporarily remove other devices that may send radio signals/bluetooth signals.
- Charge the remote if you are unsure about the battery level.
If your Apple TV remote isn’t working - Apple Support
Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
Problems pairing Siri Remote with Apple TV HD
