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Level 1

4 points

my screen is frozen. Unable to access messages or swipe.

I'm unable to get my messages. When I touch the message square nothing happens. Also unable to swipe to the next page.

iPhone XR, iOS 13

Posted on Apr 4, 2020 6:52 PM

Top-ranking reply

Level 8

44,421 points

Posted on Apr 4, 2020 7:19 PM

Try these two troubleshooting methods. Perform a Restore only if Restart doesn't solve your issue.

Otherwise, tell us more details.

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