Apple Event: May 7th at 7 am PT
recently my safari browser's search engine redirected to yahoo for every search results. In the mean time I switched my default browser from safari to firefox. Does anyone know how to remove this malware on safari? Looking forward to hear from apple masters. I am not looking for app marketer. thank you for your help.
iMac 27", macOS 10.13
Go step by step and test.
1. Remove Adware
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Repeat the scan couple of times.
2. Additional steps to take if necessary (1)
1. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
2. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
3. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
4. Restart your Mac. Relaunch Safari holding the Shift key down.
3. Additional steps to take if necessary (2)
1. Remove unknown profiles.
System Preferences > General > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac
2. Remove unknown Login item.
System Preferences > Users & Groups > Login items
Authenticate and unlock the lock.
Highlight the unknown login item and click the “-“ button at the bottom left to remove it.
3. Remove unknown cookie/cache
Safari > Preferences > Privacy
“Remove stored cookies and data: Click Manage Website Data,
select one or more websites, then click Remove or Remove All”
Go step by step and test.
1. Remove Adware
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Repeat the scan couple of times.
2. Additional steps to take if necessary (1)
1. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
2. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
3. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
4. Restart your Mac. Relaunch Safari holding the Shift key down.
3. Additional steps to take if necessary (2)
1. Remove unknown profiles.
System Preferences > General > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac
2. Remove unknown Login item.
System Preferences > Users & Groups > Login items
Authenticate and unlock the lock.
Highlight the unknown login item and click the “-“ button at the bottom left to remove it.
3. Remove unknown cookie/cache
Safari > Preferences > Privacy
“Remove stored cookies and data: Click Manage Website Data,
select one or more websites, then click Remove or Remove All”
Safari search engine taken over by Yahoo Search Malware
