You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Setting up Apple Watch

I am trying to set up my Apple Watch series 1. I’ve had it for a long time, and have not used it. When I get to the point of trying to pair it, the viewfinder does not work, so I try to manually pair it, and the 6-digit code is not displayed. My phone is updated completely, and I have restarted the phone and watch many times.

Apple Watch Series 1, watchOS 3

Posted on Apr 4, 2020 9:16 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2020 1:43 AM

Try this;

Press and hold both the side button and Digital Crown for about 10 seconds, then release both buttons when you see the Apple logo.Wait a few seconds, then hold down just the side button for about 20 seconds until the “erase all settings” prompt shows up on the screen, then tap on it, then tap on the green check button.


And then try pairing again.

4 replies
Question marked as Top-ranking reply

Apr 5, 2020 1:43 AM in response to collisbollis

Try this;

Press and hold both the side button and Digital Crown for about 10 seconds, then release both buttons when you see the Apple logo.Wait a few seconds, then hold down just the side button for about 20 seconds until the “erase all settings” prompt shows up on the screen, then tap on it, then tap on the green check button.


And then try pairing again.

Setting up Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.