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Level 1

4 points

Q

good afternoon, I can’t connect to the family subscription apple music

Posted on Apr 5, 2020 12:09 AM

Top-ranking reply

Level 10

119,869 points

Posted on Apr 5, 2020 8:06 AM

First, did the Family Organizer follow this procedure?

See especially step5.

Then did he/she setup Family Sharing and invite you to join?

See section "Invite people to join your family" in:

Finally did you accept the invitation according to the "Join a family group" section in the above link?

If you still have problems, see the "Get help" section ion the above link.

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