Full screen caller photo issue on iPhone 8 plus

Question

Level 1

4 points

Full screen caller photo issue on iPhone 8 plus

When I assign a contact photo and an incoming call is received from the contact, the picture is shown as full screen only for the first time. Whereas from second time onwards, the picture is just shown as a thumbnail image. Sometimes, this is the case even for the first time incoming call.

iPhone 8 Plus, iOS 13

Posted on Apr 5, 2020 2:10 AM

Reply

Answer 1

genieen16

Community Specialist

Apr 7, 2020 4:53 PM in response to Sunil1356

Hello Sunil1356,

I can understand wanting to have your contacts photos show full-screen when you're receiving calls. There's a few settings I can suggest you look over on your device.

For the contacts that have photos, make sure they are sized/scaled to fit the entire photo circle.
Are you using a small image, or one that has been zoomed in? If so, that could be the reason why the photos appear as thumbnails.
Are you able to change the photos in question to a larger high resolution photo and test?

I hope these steps help to isolate the issue. Best regards!

Reply

Full screen caller photo issue on iPhone 8 plus

Similar questions