Reset security questions

How i can change my security answer

iPhone 6 Plus

Posted on Apr 5, 2020 4:18 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2020 4:28 AM

You won't be able to reset them. 

 

If you have trouble answering your security questions and are told we don’t have sufficient information to reset your security questions, then see:

 

Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.” 

 

So, you will not be able to solve your problem unless there are extenuating circumstances.


See these possible support options to try to deal with your problem.


Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

1 reply
Question marked as Top-ranking reply

Apr 5, 2020 4:28 AM in response to AamirShuker

You won't be able to reset them. 

 

If you have trouble answering your security questions and are told we don’t have sufficient information to reset your security questions, then see:

 

Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.” 

 

So, you will not be able to solve your problem unless there are extenuating circumstances.


See these possible support options to try to deal with your problem.


Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

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Reset security questions

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