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When I forward an email the link on it disappears

iPhone 7, iOS 13

Posted on Apr 5, 2020 9:12 AM

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1 reply

Apr 8, 2020 6:29 AM in response to Gmp35

Hello and welcome to Apple Support Communities Gmp35,


I see that you're having an issue with attachments not being present when forwarding an email. I'd be more than happy to look into this with you.


Let's start by having you force close the Mail app, restart your iPhone and then test to see if the issue remains.


How to force an app to close on your iPhone, iPad, or iPod touch


Restart your iPhone


If the issue continues after trying these steps, remove the mail account from your iPhone, add it back and then test again to see if the issue remains. If needed, the steps to do this are listed at the bottom of the article below under the section titled "Remove your email account and set it up again".


If you can’t send email on your iPhone, iPad, or iPod touch


Respond back if the issue remains with the answers to the following questions.


  1. If you use webmail, are you ale to send mail with attachments?
  2. When did this issue begin?
  3. Which version of software are you using?


I look forward to hearing back form you.

Have a great day!

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