In November I bought a new iPhone. Got the free 1 year of Apple TV. On March 25, 2020 I bought the new iPad but it is not allowing a 1 year Apple TV subscription. My termination date for Apple TV shows only the November date for the iPhone end of free offer. I believe I am owed a full year, until March of 2021 on the iPad purchase. Please respond. When I tried to enroll in the free offer I was advised I was already a subscriber.
The subscription for Apple TV+ is for a user with a certain Apple ID account. The subscription is not tied to any single device, but can be used on any of your devices with that Apple ID account. Only one one-year offer is available per user or family, regardless of the number of devices purchased.
The subscription for Apple TV+ is for a user with a certain Apple ID account. The subscription is not tied to any single device, but can be used on any of your devices with that Apple ID account. Only one one-year offer is available per user or family, regardless of the number of devices purchased.
It would be a courtesy if Apple would make that clear. Anyone reading the promos about get a free year of Apple TV with purchase, would assume that the purchase included the benefit. I saw no “one offer per customer” exclusion. Bad advertising in my opinion. And kind of a slap to an obviously ‘invested’ Apple consumer.
As stated it is in the terms, and those are also standard conditions. The offer is for 1 year, and you already received it. You are expecting it to be extended simply because you bought another device and that is not realistic nor is that in any way implied.
https://www.apple.com/promo/pdf/EN_US_ATV+_Promo_TandCs.pdf
It is literally in the Terms and Conditions.
Free Apple TV
