New phone

I got a new phone and would like to put all of info on the new phone from the old phone but the old phone doesn’t turn on. Is there a way for me to backup the old phone so I can put that info on the new one.

iPhone 8 Plus

Posted on Apr 5, 2020 11:27 AM

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Question marked as Top-ranking reply

Posted on Apr 5, 2020 11:34 AM

Unfortunately, the time to make backups is before you need them. If you didn’t back it up before it failed and didn’t sync it before it failed then there is no way to recover the data on it.


You might see if this helps you get the old phone working—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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Question marked as Top-ranking reply

Apr 5, 2020 11:34 AM in response to Idiaash

Unfortunately, the time to make backups is before you need them. If you didn’t back it up before it failed and didn’t sync it before it failed then there is no way to recover the data on it.


You might see if this helps you get the old phone working—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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New phone

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