iPhone XR Face ID set up unavailable

I can't set up my face to Face ID. When I'm try to set up iPhone is telling me that I should move iPhone a little higher or a little lower, so I do that and sometimes iPhone show the window with "Face ID is not available right now, try again later". So what should I do with this situation?

iPhone XR

Posted on Apr 5, 2020 12:28 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2020 12:47 PM

Reset Face ID

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.

If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.

 

What did Apple support say when you contacted them if you followed all the steps?

3 replies
Question marked as Top-ranking reply

Apr 5, 2020 12:47 PM in response to IgorTorbus

Reset Face ID

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.

If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.

 

What did Apple support say when you contacted them if you followed all the steps?

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iPhone XR Face ID set up unavailable

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