My iPhone wont turn on

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Level 1

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My iPhone wont turn on

Hello, my iPhone XS wont turn on and I was wondering if anyone could help. Yesterday when I went to sleep my phone was at 2% so I plugged it in and went to sleep assuming that when I'd wake up it'd be fully charged. Although when I woke up today and tried to turn it on, it didn't. I've plugged it in and tried to charge it using 3 different chargers but nothing works. It doesn't show the red battery when I plug it in to charge it so I'm not sure if it's dead. I also tried to power it back on in case it was just turned off but that also didn't work. If you know how to fix this problem please, please, please, help me. Thank you.

iPhone XS, iOS 13

Posted on Apr 5, 2020 1:29 PM

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Answer 1

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Demo

Level 10

166,747 points

Apr 5, 2020 1:40 PM in response to leslie_111

Try a forced restart and see if that fixes it. Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

It sometimes takes little work to get it right. Sometimes you end up taking a screenshot or just putting the phone to sleep, so if you don’t get it right the first time, keep trying.

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Answer 2

leslie_111 Author

Level 1

8 points

Apr 5, 2020 3:47 PM in response to Demo

Hi, I've done that but thanks for the help. I took it to a friends house who specializes in fixing phones and turns out that the battery is damaged. It can't be repaired so I'll have to get a new phone. Thank you though. I appreciate it.

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My iPhone wont turn on

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