You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
How can I update my MAC when I am on EL Capital version 10.11.6. The MAC says no updates are available but I can't open certain programs now because my operating system is too old. Please provide steps on updating from this version.
iMac 27", OS X 10.11
I have a Macbook Pro early 2015 and I need to install Microsoft office but I got a message saying that I have to have OS 10.13 or later. I currently have OS X El Capitan so I checked for any system updates but it's saying everything is up to date. How can I get my OS updated?
I have a Macbook Pro early 2015 and I need to install Microsoft office but I got a message saying that I have to have OS 10.13 or later. I currently have OS X El Capitan so I checked for any system updates but it's saying everything is up to date. How can I get my OS updated?
The App Store Updates page only informs you of updates available for the OS you are currently running.
As you are running an older system then you are probably up to date on that system.
If you want to install a newer OS that is called an Upgrade.
The model and year of your Mac will determine which macOS you can upgrade to,
read the following links.
How to upgrade to macOS Mojave - Apple Support
How to upgrade to macOS High Sierra - Apple Support
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router rather than rely on WiFi,
do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If you are considering upgrading to Catalina be warned that it does not support 32bit apps.
Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,
some updates may be free, some may be paid. Use this app to discover which apps you have
are 32bit, https://www.stclairsoft.com/Go64/. Once the list has been created you can then
contact the developers of the apps to see if they provide 64bit updates.
What matters is the mac model and year from the About This Mac panel. That will indicate what version of macOS you can upgrade too based on the information in parenthesis, as in this example:
OS X El Capitan
Version 10.11.6
iMac (27-inch, Mid 2011)
The last release of macOS that you can upgrade to is High Sierra, which is currently still supported by Apple with security and browser updates.
Thank you! That was very helpful. I am downloading now.
Can't update my MAC OS X El Capitan version 10.11.6
