I forgot my administrator username and passwork and am locked out of my macbook Pro. Please help

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I forgot my administrator username and passwork and am locked out of my macbook Pro. Please help

Posted on Apr 5, 2020 4:41 PM

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Answer 1

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John Galt

Level 10

142,286 points

Apr 5, 2020 8:16 PM in response to Adminneedshelp

You may be able to use your Apple ID to reset it: Reset your Mac login password - Apple Support

You need an Apple ID just to log in to this site. If you forgot the Apple ID you created for your Mac, read If you forgot your Apple ID password - Apple Support.

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Answer 2

Apr 6, 2020 4:42 AM in response to John Galt

I’ve tried over and over to use my Apple ID to reset my password but it doesn’t work for some reason. I put in the new password and it rejects it and gives me the same old hint even after restarting my computer. If anyone has any other ideas I’d be very grateful!

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I forgot my administrator username and passwork and am locked out of my macbook Pro. Please help

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