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hi, I have an iPhone XR smart battery case and have an issue. Recently I have noticed that the status light isn't working. when I charge the battery case or take it off my iPhone the status light doesn't light up, display anything etc.
the case works perfectly as it should (charges my phone etc) but if anyone knows how to reset the battery case or fix the issue, help is appreciated!!
Good afternoon Alexanderpind,
Welcome to the Apple Support Communities!
I understand the Smart Battery Case for your iPhone XR is charging correctly, but the status light and display are not showing. Take a look at the resource below to address this issue:
Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR
Please contact Apple Support for help with this.
Take care.
Good afternoon Alexanderpind,
Welcome to the Apple Support Communities!
I understand the Smart Battery Case for your iPhone XR is charging correctly, but the status light and display are not showing. Take a look at the resource below to address this issue:
Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR
Please contact Apple Support for help with this.
Take care.
Thank you very much for your response, I will look into this and see if I can resolve the issue, thanks
smart battery case status light not working
