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My Mac mini reboots (after extended off time) to a screen displaying a trackpad and mouse. I cannot pass this screen due to Magic Mouse and Apple keyboard not responding. I’ve tried all the reboot commands I can find online and nothing is working. The keyboard batteries are new and the mouse is charged.
Mac mini, macOS 10.15
You may need to see about re-pairing, again; for wireless keyboard & mouse to connect.
Some ideas on how to troubleshoot could be helpful in 'trial and error' kinda way, here:
https://support.apple.com/en-us/HT204621
Not sure what else to suggest; however this article has some fair ideas to try.
In the interim if you have them, try USB wired keyboard/mouse models.
You may need to see about re-pairing, again; for wireless keyboard & mouse to connect.
Some ideas on how to troubleshoot could be helpful in 'trial and error' kinda way, here:
https://support.apple.com/en-us/HT204621
Not sure what else to suggest; however this article has some fair ideas to try.
In the interim if you have them, try USB wired keyboard/mouse models.
PS:
Could be useful to see if your mac mini may be re-started in Safe mode; this
might be helpful. In event you still need to try and get past your main issues
and may require 'wired USB' keyboard/mouse to test Mac mini:
• How to use Safe mode on your Mac - Apple Support
https://support.apple.com/en-us/HT201262
I ended up plugging in a different Bluetooth mouse (I knew I had one somewhere) and rebooting. The trackpad and mouse page wasn’t displayed on restart and startup continued normally. After that the keyboard “magically” worked also. I unplugged the backup mouse and then the Magic Mouse automatically connected as it should. I’ll keep that other mouse handy incase it happens again. Thanks everyone.
Mac mini reboots
