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Level 1

4 points

Sending back old phone

Do I need to reset my old phone to erase my data before I ship it back after I set up my new replacement phone.

iPhone XR, iOS 13

Posted on Apr 6, 2020 7:30 PM

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Top-ranking reply

Level 8

43,494 points

Posted on Apr 6, 2020 9:01 PM

Follow all the steps in this article

https://support.apple.com/en-ca/HT201351

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1 reply

Top-ranking reply

Level 8

43,494 points

Apr 6, 2020 9:01 PM in response to Nurseaj

Follow all the steps in this article

https://support.apple.com/en-ca/HT201351

Reply

Sending back old phone

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