Gamesir controller no longer working after iOS 13.4 update

The Apex controller from Flydigi is not working either. All touchscreen interface controllers are no longer working because Apple has blocked this connection / ability.

They need to partner with or buy a company that uses this technology to service the many folks who are using these devices.

Hello Joseph,

Same issue here with gamepad gamesir g6 after update to 13.4.1(iPhone xs).

Is Connected via bluetooth and it’s the only device.

Can you guys fix the issue i think we’re more then 10k Users affected around the world.

I saw the oficial post from gamesir on twitter and it’s the iOS 13.4 cause.

I pasted the post here:

Recently, we received some feedback saying: G6 cannot be used in iOS 13.4. We would like to extend our sincere apologies to everyone.The dev team hopes that you will NOT upgrade your iOS version to 13.4 for the time being to avoid this problem.

Thanks!

But i think many of us has already upgraded to the latest version of iOS.Please fix the issue and don’t take our gaming experience away.

Many thanks!

KR,

IOS user since 2008

We have received the update from GameSir as showing below.

This is a problem that cannot be solved in the entire industry at present. The main reason is that Apple has also closed the touch screen interface while optimizing CarPlay for iOS 13.4. This directly leads to the inability to use the touch screen mapping function when the Bluetooth is connected. In other words, the function of G-touch cannot be used normally on iOS 13.4 system.

this is purey related to the carplay with the new update blocking touch screen key mapping .

can you please report this as a lot of people are effected ?

Hello Tom3dwards,

Thank you for using Apple Support Communities. It's my understanding that your Bluetooth game controller no longer works with your iPhone after recently updating the software. I can see how this could be concerning. I'm happy to help.

If you haven't already, I recommend restarting your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone

If the issue persists, make sure that you're not trying to connect too many Bluetooth accessories at once. Unpair the controller and pair it again.

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch

Connect a wireless game controller to your Apple device

Let us know the results. Please include any other troubleshooting steps that you may have tried.

Have a nice day!

Hey u got to go to these links below and put your complaint in. Your not going to get any help here on this community chat. All these people are just users.

https://getsupport.apple.com/ and or

https://www.apple.com/feedback/

I used your link: https://www.apple.com/feedback/

I encourage all looking for a fix to also follow the link! It’s easy! A couple clicks, the most basic info, and a comment section. Feel free to even copy parts of my feedback if it suits.

My exact comments to Apple:

”I have been using the GameSir G6 Bluetooth controller for almost a year with no issues. Since my latest update I can still connect to the controller via Bluetooth, but it will no longer interact with software rendering it useless.

Without the controller I’m no longer competitive w my fav games, aka I’m no longer playing. My iPhone’s primary use (outside of calling/messaging) is gaming in my free time. This may seem like a minor issue to a non-gamer user, but as you can tell its a huge issue for myself (and I’m sure many other gamers). From what I’ve gathered from other online users who have experienced same/similar issues, is that the issue stems from the way CarPlay interacts with the Bluetooth connectivity in the latest iOS updates. Please help ASAP! or It’s Adios to IOS”

I sent Apple some feed back

https://www.apple.com/feedback/

everyone should do the same as it seems they have turned off Bluetooth key mapping because my Bluetooth keyboard does not work either.

that said is there any game controller I could use with iOS 3.5.1? Maybe a WiFi controller would work?

Switch back to android buddy

The problem is the ios13.4 update.

my gamesir g6 pairs perfectly with the phone so it’s not a Bluetooth problem.

then I tried to pair it with a iPhone 8 Plus phone that did not update iOS to 13.4 and everything works perfectly. But when I paired it to my iPhone 8 Plus with iOS 13.4.1, the game controller does not work. Most likely because Apple took away the function of letting Bluetooth mapping of screen. So Apple, you need to fix this issue or let people back track to the previous iOS 13.3.x.

I tried with another controller that uses the same mapping function and it does not work as well.

Hi will the issue with the game controllers like gamesir g6 Be fixed if yes when can we expect an update that allows us to use game Controllers. if you’re not planning to fix that, can you give us a list of compatible game controllers that allows you to play games like call of duty?

Hi Joseph,

As mentioned above, it's been over a month of the 13.4 update, and the new 13.4.1 is now here, but we haven't heard any updates on the Bluetooth touchscreen mapping functionality lost with the new iOS. Gamesir has mentioned that their controllers will not work due to Apple closing the Bluetooth touch screen interface. Same thing happened to any controller using the ShootingPlus V3 app. I, like everyone else using these type of controllers, am waiting for a response on the matter. A response that was promised on the first, and only, reply.

I just don't think it makes sense for any user to have to avoid doing an update on their Apple products because some of their tools won't work again.

We'll be expecting an answer to this.

Thank you.

Extremely saddened and disappointed with the way Apple has disabled the Bluetooth touch interface. Shocking to also see that there is no reply on an update regarding this. I will never buy apple products again if this is the level of Customer service.

Flydigi products are not working either very frustrating. There will be a loss in gaming revenue in my opinion if you cannot use these type of controllers. They make playing way more enjoyable. I don’t want to play without it.