Had my Gamesir G6 controller for over 6 months now and have been using it with no issues. Now I’ve updated to iOS 13.4 it is no longer working and I am unable to downgrade back to iOS 13.3.1 as this is now unsigned.
The device connects via Bluetooth as normal but I don’t get any touchscreen inputs when trying to use the controller. Please fix this Bluetooth peripheral issue as I’m sure this is effecting many other peripheral devices
We have received the update from GameSir as showing below.
This is a problem that cannot be solved in the entire industry at present. The main reason is that Apple has also closed the touch screen interface while optimizing CarPlay for iOS 13.4. This directly leads to the inability to use the touch screen mapping function when the Bluetooth is connected. In other words, the function of G-touch cannot be used normally on iOS 13.4 system.
this is purey related to the carplay with the new update blocking touch screen key mapping .
can you please report this as a lot of people are effected ?
Gamesir has a new firmware on their site for the iOS problem. They kind of fixed it even though the buttons need to be optimized extensively
Gamesir has a new firmware on their site for the iOS problem. They kind of fixed it even though the buttons need to be optimized extensively
Gamesir has a new firmware on their site for the iOS problem. They kind of fixed it even though the buttons need to be optimized extensively
Are you using gamesir g6 and iPhone with iOS 13?
I tried and it works for me.
It's just instead of moving the buttons on g-crux to the function keys designated in pubg, you have to move the designated keys to match the buttons assigned by the assistance touch.
Thanks for the heads up Tom3dwards!
FYI. I did the update for the GameSir put out and followed there instructions and it is working for the G6 controller. It’s kinda crude and some functionality and customization was lost... but I’ll take it!
Hello Tom3dwards,
Thank you for using Apple Support Communities. It's my understanding that your Bluetooth game controller no longer works with your iPhone after recently updating the software. I can see how this could be concerning. I'm happy to help.
If you haven't already, I recommend restarting your iPhone. Restarting can resolve many unexpected behaviors.
If the issue persists, make sure that you're not trying to connect too many Bluetooth accessories at once. Unpair the controller and pair it again.
If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch
Connect a wireless game controller to your Apple device
Let us know the results. Please include any other troubleshooting steps that you may have tried.
Have a nice day!
Please see other people’s replies to this thread, this is an iOS issue for 13.4 and is effecting many other users. Gamesir have released a statement which say that it is due to the Bluetooth update for Apple CarPlay which has closed off the interface.
I used your link: https://www.apple.com/feedback/
I encourage all looking for a fix to also follow the link! It’s easy! A couple clicks, the most basic info, and a comment section. Feel free to even copy parts of my feedback if it suits.
My exact comments to Apple:
”I have been using the GameSir G6 Bluetooth controller for almost a year with no issues. Since my latest update I can still connect to the controller via Bluetooth, but it will no longer interact with software rendering it useless.
Without the controller I’m no longer competitive w my fav games, aka I’m no longer playing. My iPhone’s primary use (outside of calling/messaging) is gaming in my free time. This may seem like a minor issue to a non-gamer user, but as you can tell its a huge issue for myself (and I’m sure many other gamers). From what I’ve gathered from other online users who have experienced same/similar issues, is that the issue stems from the way CarPlay interacts with the Bluetooth connectivity in the latest iOS updates. Please help ASAP! or It’s Adios to IOS”
MFI Bluetooth controllers are the only ones that are supported now, those being Xbox One controllers (excluding the elite) and the DS4.. there may be others but I’m not 100% on that.
Had iPhones since the 3G and I’ll be switching to android when I can after this..
No It is not working ... Sadly! I was able to dig deeper into this issue! What Apple did was made BLE HID Api Private or Deprecated and It can not be used anymore until or unless Apple change their mind and get it back. I am pretty sure this was intentional, Its all about money :-P
its not from apple side, it is gamesir or flydigi they have to update firmware.
Hello Joseph,
Same issue here with gamepad gamesir g6 after update to 13.4.1(iPhone xs).
Is Connected via bluetooth and it’s the only device.
Can you guys fix the issue i think we’re more then 10k Users affected around the world.
I saw the oficial post from gamesir on twitter and it’s the iOS 13.4 cause.
I pasted the post here:
Recently, we received some feedback saying: G6 cannot be used in iOS 13.4. We would like to extend our sincere apologies to everyone.The dev team hopes that you will NOT upgrade your iOS version to 13.4 for the time being to avoid this problem.
Thanks!
But i think many of us has already upgraded to the latest version of iOS.Please fix the issue and don’t take our gaming experience away.
Many thanks!
KR,
IOS user since 2008
Hey u got to go to these links below and put your complaint in. Your not going to get any help here on this community chat. All these people are just users.
Exactly, I am iphone 11 Max user, same happed to me with flydigi Wasp 2 Elite controller worth 100$, Bluetooth touch screen Mapping/G-Touch or whatever you call it, is not working with any game controller which uses this function to simulate touch inputs on screen using Bluetooth connection.
why apple took away this great features. Our gaming accesorries are worthless now and worthless is iPhone as point of view of a Gamer
Gamesir controller no longer working after iOS 13.4 update
