Pencil
Why will my Apple Pencil not work in Notes or my drawing app.
iPad Air, iOS 13
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Why will my Apple Pencil not work in Notes or my drawing app.
iPad Air, iOS 13
You will need to contact/reach out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Best of Luck to You!
You will need to contact/reach out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Best of Luck to You!
Hello,
If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.
Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.
Use Apple Pencil with your iPad or iPad Pro - Apple Support
Then the teeny, tiny rechargeable battery in the Pencil has failed and your Apple Pencil is dead.
You cannot store Apple Pencils for any prolonged period of time and NOT keep them charged up to some level.
If your Apple Pencil/s sat around unused or unopened and not kept charged up for more than a few weeks, or so, OR LONGER, then the battery in your Apple Pencil may have failed and is dead and you will have to purchase another brand new Apple Pencil or get, if still under warranty, a free replacement Pencil from Apple.
Sorry.
And it looks like some things about the Apple Pencil have NOT changed in the new version 2 model, either.
FYI and something Apple never divulges to it potential iPad Pro/Apple Pencil customers/users unless the potential customer/user is smart enough to ask about.
Due to the “always on and active/standby” nature of the Apple Pencil and, also, due to its very tiny rechargeable Li-
ion battery ( smaller than the eraser head on a REAL wooden pencil ), the Apple Pencil needs to be constantly charged up to some significant charge level ALL THE TIME, even when not using the Pencil for prolonged periods of time.
The Apple Pencil needs to be kept charged to a minimum of 5-10% all the time.
If the Apple Pencil battery is allowed to drain down to 0% and allowed to stay in that flat condition for more than a few weeks, or so, OR EVEN LONGER, that very tiny little Li-ion battery is too small to keep at a 0% state for a long period of time and it will fail and the Apple Pencil will be dead and you may have to “pop” for another $99 Apple Pencil, once again!
Apple only has a one-year warranty on any Apple accessory items.
You need to keep your Apple Pencil charged all the time, even if it is only to 10%-15% charge. It must keep some charge level in that tiny Lithium-ion battery at all times!
Sorry and Best of Luck to You!
When was this Apple Pencil last charged up and used prior to this issue?
I have not used the pencil for maybe 4 months
Pencil