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Trying to restore old ipad on Microsoft

The computer is not giving me an option to restore ipad. I am working with microsoft on an old ipad (2 I think)

iPad 2

Posted on Apr 7, 2020 8:18 AM

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Posted on Apr 7, 2020 9:45 AM

You will have to put the device into Recovery Mode. That is found in these instructions here, If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

7 replies

Apr 7, 2020 9:32 AM in response to Demo

My old ipad2 is locked. I am following the Apple instructions as to how to restore the device so it can be used. The problem is my pc is not offering me the restore option. Itunes simply tells me that the ipad is locked and that I need to enter the code before it can connect with the ipad. How do I restore the ipad?

Trying to restore old ipad on Microsoft

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