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Level 1

4 points

Apple ID does not support 2 factor authentication

I’ve tried multiple times to get Apple Cash to work but it tells me my Apple ID does not support 2 factor authentication

iPhone 11, iOS 13

Posted on Apr 7, 2020 9:34 AM

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2 replies

Level 10

684,591 points

Apr 7, 2020 10:16 AM in response to Ts1017

Certain accounts not listed in the exceptions in article donv posted have trouble enabling 2 Factor Authentication. Contact Apple ID Support.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support Work through the screens to get a chat option.

https://twitter.com/AppleSupport

Or fill out and submit iTunes Store - Contact Us - Official Apple Support The form is for iTunes, but will get passed to the ID Support section.

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Apr 7, 2020 9:36 AM in response to Ts1017

See Availability of two-factor authentication for Apple ID https://support.apple.com/en-us/HT205075, specifically the secton Who can turn on two-factor authentication?

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Apple ID does not support 2 factor authentication

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