iPhone 11 Pro won't switch to telephoto lens!
As we know, iPhone 11 Pro has three cameras:
- 0.5× ultra wide (middle camera, beneath the flash)
- 1× wide (top camera)
- 2× telephoto (bottom camera)
… as shown below:
By covering the wide camera with my finger and tapping 2× button, I realized today my phone refuses to switch to the telephoto camera — the image remains obscured, even though my finger isn't covering the telephoto camera.
Instead of using optical zoom, it just uses digital zoom on the 1× camera like a single-camera iPhone, e.g. iPhone 11, iPhone Xr, iPhone 8, etc.
The ultra wide camera is unaffected, so I can switch between 1× and 0.5× without issue.
I'm running iOS 13.4.1 — the most recent update available.
If I force-quit the Camera app and/or restart my phone, the issue is temporarily resolved, but comes right back after toggling between 1× and 2× in the Camera app.
If you have iPhone 11 Pro or 11 Pro Max, please take a few seconds to cover your top lens and toggle between 1× and 2× and let us know if you're seeing the same issue!
iPhone 11 Pro, iOS 13