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Can't use Apple ID Balance to buy an App

Hi,


Why will it not allow us to use the Apple ID balance to buy an app from the app store? It won't allow us to use the gift card balance. Do we need to update the other method before they'll allow the gift card to be used?

Posted on Apr 7, 2020 12:31 PM

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Posted on Apr 7, 2020 12:35 PM

Before you can add funds to your Apple ID, you must have a valid payment method on file. Learn about the payment methods that you can use with your Apple ID. See how to Add funds to your Apple ID https://support.apple.com/en-us/HT208687 Need more help? Contact Apple support for help here: Get started

 

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Apr 7, 2020 12:35 PM in response to abrettc

Before you can add funds to your Apple ID, you must have a valid payment method on file. Learn about the payment methods that you can use with your Apple ID. See how to Add funds to your Apple ID https://support.apple.com/en-us/HT208687 Need more help? Contact Apple support for help here: Get started

 

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Apr 7, 2020 2:38 PM in response to Eric Root

Yes. I’m the family organizer. We were wondering why he couldn’t just use the credit from the Apple gift card he installed on his iPad. I didn’t want to pay with my card. Wasn’t sure if I had to verify in order to allow his gift card to pay.


I ended up verifying and it charged my card. We’ll see next go around.

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Can't use Apple ID Balance to buy an App

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