I charged today about 100$
i have no purchase any from Apple store nor iTunes...
attachments here for my purchase history and the message that come from
That text looks like a scam. If you don’t see the charge in your purchase history either it didn’t happen or your card account was hacked. Do you see it of you go to your card issuer’s website? And is that your credit/debit card number?
Hello Saif_Alsami,
Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are seeing unfamiliar charges from Apple. To help with this, please follow the steps in this Apple resource on unfamiliar charges, and then contact Apple if you need any further assistance.
If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement
Cheers!
It sounds like your Apple ID was hacked. So see this—>If you think your Apple ID has been compromised - Apple Support
Also contact the iTunes Store team—>https://www.apple.com/emea/support/itunes/contact.html
Did you follow the link that was previously posted—>If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support
It is only other users in this forum. We can not do anything to help you. Please contact Apple using the contact support link at the top of this page.
Hi..
the message is true from Apple and the charge happened. I contact to the bank and they said this money blocked after 20 days it will go to your to Apple account..
further more, I have another account before this and stoled (mr.sm@icloud.com). I am afraid this charge by the one who stole it.
I blocked the card..
More over, I charged again before one day 130$.
please tell me what I do. Can I get my money back since it still blocked?
Mr. Giulio..
I didn’t get that yet.
what do you mean by lounge CO and WC..
so sorry. Still I am asking, does my old ID canceled. Because all my belongs there. Moreover, will I get my money back while it still hanged?!
😔😔
thank you.
Hi.. today I inform by my bank that the money not any more blocked. That mean it transferred to Apple account.
there is one way to this happened, only by my old ID apple which is hacked and stolen. Please do something for me. I canceled all my bank debit card.
I will attache the the statement and all numbers you may need it to check
Lawrence, two things:
The link to iTunes Store form is broken (already notified to Apple in the Lounge/CO)
There's something for you in the Lounge WC.
Giulio
Sorry, my previous message was not addressed to you but to Lawrence Finch.
Giulio
Unfamiliar charge by apple
