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update the iPad

Why can't I download apps or update the iPad?


iPad mini, iOS 9

Posted on Apr 7, 2020 5:12 PM

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Question marked as Best reply

Posted on Apr 7, 2020 5:24 PM

Older iPads cannot run the latest operating system versions or apps. You do not say which specific iPad you have. You can use this Apple support page to find what model and sub-model you have:


Identify your iPad model - Apple Support


Then you can see what models support the latest operating system version here:


iOS 13 and iPadOS are compatible with these devices - Apple Support



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Question marked as Best reply

Apr 7, 2020 5:24 PM in response to ido66

Older iPads cannot run the latest operating system versions or apps. You do not say which specific iPad you have. You can use this Apple support page to find what model and sub-model you have:


Identify your iPad model - Apple Support


Then you can see what models support the latest operating system version here:


iOS 13 and iPadOS are compatible with these devices - Apple Support



Apr 7, 2020 5:25 PM in response to ido66

If you have an iPad mini 1st generation, you cannot update past iOS 9.3.5 or iOS 9.3.6 for cellular model.

Your iPad mini is over 7 years old, it has an old 32-Bit processor with only 512 MB RAM.

The newer iPadOS update needs an iPad with 64-Bit processor and minimum of 2 GB RAM.

Time to get a new or refurbished iPad.


FYI: You can still use your old iPad as it is, but all the new apps can only run on 64-Bit processor.

Apr 7, 2020 7:22 PM in response to ido66

There are no longer any older versions of popular, third party apps from the iOS App Store for older iOS devices.

If your iPad Mini has been stuck on iOS 9 for the past few years, with no upgrades/updates forthcoming, then you own a 2012, iPad Mini 1st generation.

A 1st gen iPad Mini cannot be upgraded beyond iOS 9.3.5/9.3.6.

A 1st gen iPad Mini is an OVER 7-1/2-year old device, now!

Its internal hardware is too old, underpowered and completely incompatible with any of the current and future versions of iOS/iPadOS.


Sorry. It is what it is at this very late date, now here in the year 2020.


If you need an iPad that can run the latest and greatest versions of iOS, as well as, the most current apps available, then, you need to purchase a new iPad from Apple or a discounted, refurbished iPad from Apple’s Refurbished & Clearance section of Apple’s Website or a new or refurbished iPad from an Apple authorised, third party retail or online reseller OR other trusted sources for new or used Apple products.


These old iPad 2, 3, 4 and 1st gen iPad Mini models are nearing 8 and 9-years old, now.

As of the beginning of 2019, many, MANY third party app developers are all more quickly and completely dropping older app support for all old 7, 8 and 9-year iPads that are running 2-3 year old and earlier iOS versions ( iOS 10 and earlier ).

Third party app developers are removing all of their older, legacy versions of their apps from Apple's App Store servers, now.

Third party app developers no longer want to support these 8 and 9-year old or older iOS devices, any longer!

Older versions of apps are going to be gone for good, now!

Getting older versions of apps for these old iPad models, initially from Apple’s iOS App Store is getting very difficult and very problematic and this issue is getting, painfully, much worse in 2020, now!

These old iPads are now reaching their complete end of life and support.

So finding older apps for older iPads, while still, somewhat, possible, currently, will be a tough challenge, now, in 2020.


Old iPads that can no longer be upgraded/updated will have NO MORE APPS AVAILABLE for initial download, at all, soon, from the Apple iOS App Store, for such old iOS devices in the very near future.

Older versions of apps for these older iPads will be completely gone, at some point, in the very foreseeable future.


So, this is really now the time to seriously consider a new or discounted, refurbished iPad from Apple or other Apple authorised resellers.



A lot has happened with iPad and iOS in 7-9 years and in the past 2 to 3-1/2 years since iOS 9 and 10.


As an example.

Compared to 8 and 9-year old iPad models,

The 2019, 10.2 inch screen 7th gen iPads have a 1/2 inch larger retina screen, newer, much faster and powerful 2.3 Ghz, A10 Fusion processors, AT LEAST, 3-4 times the internal RAM, with the 2019, 7th gen iPad having 3 GBs of internal RAM, iPadOS 13 support, with much better and improved multitasking features, Apple Pencil and Apple Smart keyboard cover support and have better audio speakers and better/improved built-in cameras.



Sorry & Best of Luck to You!

update the iPad

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