Unable to download any software of my computer

My MacBook Air won't accept my admin password. I am able to login to my computer as I normally do but when trying to download and install a new software I'm asked to enter my name and admin password. I do and enter the information but it doesn't accept it, and now I cant install any software or do any changes can anyone help? Also, my FileVault is on so how I go about fixing this?

MacBook Air 13", macOS 10.13

Posted on Apr 7, 2020 8:17 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to download any software of my computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.