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I am locked out of my apple ID, and i can't remember my security questions, but I know my password. It sends security questions to my email, but it sends them to the same email that is locked out and i cant access that ermail. Please help!
If you know your Apple ID/Password, then you should not be locked out. And, you should be able to sign in here: Apple ID: Your Account for Everything Apple https://appleid.apple.com/#!&page=signin Having done so you can reset your security questions or be rid of them by setting up two-factory authentication.
But see:
If you forgot your Apple ID https://support.apple.com/en-us/HT201354
If you forgot your Apple ID password https://support.apple.com/en-us/HT201487
You also can use Having trouble signing in/iForgot
https://iforgot.apple.com/password/verify/appleid to identify either or both
Go here if you need additional support Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
For worldwide Apple ID support go here https://support.apple.com/en-us/HT204169
You may also want to see:
See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
________
On the other hand, maybe you are seeing activation lock. If so, then post back.
If you know your Apple ID/Password, then you should not be locked out. And, you should be able to sign in here: Apple ID: Your Account for Everything Apple https://appleid.apple.com/#!&page=signin Having done so you can reset your security questions or be rid of them by setting up two-factory authentication.
But see:
If you forgot your Apple ID https://support.apple.com/en-us/HT201354
If you forgot your Apple ID password https://support.apple.com/en-us/HT201487
You also can use Having trouble signing in/iForgot
https://iforgot.apple.com/password/verify/appleid to identify either or both
Go here if you need additional support Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
For worldwide Apple ID support go here https://support.apple.com/en-us/HT204169
You may also want to see:
See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
________
On the other hand, maybe you are seeing activation lock. If so, then post back.
When you contact Apple Support, the below applies.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Locked out of Apple ID
