wrong apple id

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Level 1

8 points

wrong apple id

I had to get a new phone because my last one wont turn on. So I get the new phone and set it up but I used the wrong apple id. (I have 2)

Is the only way to change it on the phone to reset the whole thing and start all over again?

Posted on Apr 8, 2020 5:35 AM

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Answer 1

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Eric Root

Level 10

684,087 points

Apr 8, 2020 7:54 AM in response to baosborne

Use the Support article below to reset the new phone.

Selling/Giving Away Device.

Then set the phone up using the desired ID. If you have a backup of the old phone, you can restore it. When you sign into Settings/Your Name/iCloud and turn syncing on, you should get your iCloud data back.

Backup - Restore your device from an iCloud or iTunes backup.

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Answer 2

Apr 8, 2020 5:47 AM in response to baosborne

Use the other Apple ID. If you forgot it, then see: If you forgot your Apple ID https://support.apple.com/en-us/HT201354.

You say: "Is the only way to change it on the phone to reset the whole thing and start all over again?" That won't work if you don't have an Apple ID that works. Don't try because if you do so you'll end up with your phone in activation lock. In this regard, did you or someone else erase your device without signing out of iCloud first?

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Answer 3

baosborne Author

Level 1

8 points

Apr 8, 2020 6:23 AM in response to donv_the_ghost

What I want to do is transfer all my info from my old phone to my new phone. When I sign into icloud on my pc the applied I used to set up the phone has nothing in there but my old apple id, which somehow I also used on my old phone, has everything there. I do have acces to both ids in the cloud. How can I get that info into my new phone?

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wrong apple id

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