Keyboards keys are not working

The spacebar was sticky and fuzzy. When I tried clean it, I broke it and unfortunately many others keys stopped working (spacebar, backspace and the arrows keys). While, I understand the spacebar could be a hardware issue but what happens to other keys!

Very disappointing spending all this moneys to get a good product but at the end dose for a good period of times.

MacBook, macOS 10.12

Posted on Apr 8, 2020 6:25 AM

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3 replies

Apr 10, 2020 9:39 AM in response to a_algraphi

Notebook keyboards are especially sensitive to spills. You should not directly apply any liquids to the keyboard. Are you under AppleCare? If you are, you may want to check if this is considered an incident by AppleCare under your plan. We have no say here on Apple Support Communities if it is, and are just end users like yourself.


If you are out of AppleCare replacing it yourself could easily loose data, or the whole computer's logicboard. Best to work with an authorized service provider.

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Keyboards keys are not working

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