Gen 7 Ipad stuck white logo screen
My Gen 7 Ipad is stuck on white logo screen. Hard reset does not seem to be working. Any options please? The Genius Bar does not seem to be operational.
Thank you!
iPad
If iPad isn’t responding, do one of the following:
- On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.
If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.