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I can’t find the owner to this iPhone X but I bought the phone off the streets

How can I remove original owners iCloud if I don’t even know who they are

iPhone X

Posted on Apr 8, 2020 8:47 AM

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Posted on Apr 8, 2020 9:04 AM

You can't. And Apple will not help you. You ran into Activation Lock, an anti-theft measure that cannot be bypassed. The device is useless to you or anyone else. If you cannot get a refund, then dispose of the device properly. To read more, see:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

and the "If you bought the device from someone else" section in:

Turn off Activation Lock - Apple Support


1 reply
Question marked as Best reply

Apr 8, 2020 9:04 AM in response to 9DDDD4

You can't. And Apple will not help you. You ran into Activation Lock, an anti-theft measure that cannot be bypassed. The device is useless to you or anyone else. If you cannot get a refund, then dispose of the device properly. To read more, see:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

and the "If you bought the device from someone else" section in:

Turn off Activation Lock - Apple Support


I can’t find the owner to this iPhone X but I bought the phone off the streets

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