Restore from iCloud stuck on Books

I purchased a new ipad and restore appears to be stuck on Books. My icloud in Settings says I cannot sign out because the device is restoring media. It has been 2 days now and consequently my new ipad has not been able to back up to iCloud yet. I say Books because everything else has downloaded seamlessly, but about half of my books show a generic cover and do nothing when I tap on them. They have the circle download symbol next to them like they are waiting for download to complete. Is there anyway to tell if it is actually still downloading or if the restore has stalled? I do have alot of books, but 2 days seems excessive. I have NOT tried a restart, stop restore, or anything else because I did not want to create unintended consequences by doing the wrong thing! I would appreciate anyone's thoughts :) Thank you.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Apr 8, 2020 9:03 AM

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Posted on Apr 10, 2020 6:25 PM

Jameson_H


Thank you for the reply. I had read other support posts that had said not to restart and to not stop the restore because I could lose data. But then I got impatient with it and figured if I had to start the restore all over again so be it and I did restart it. That fixed it, the rest of the books downloaded in about 15 min. along with a pending IOS update. Your response to restart worked and I did not lose any data. Thank you again!

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Question marked as Top-ranking reply

Apr 10, 2020 6:25 PM in response to Teddy_B

Jameson_H


Thank you for the reply. I had read other support posts that had said not to restart and to not stop the restore because I could lose data. But then I got impatient with it and figured if I had to start the restore all over again so be it and I did restart it. That fixed it, the rest of the books downloaded in about 15 min. along with a pending IOS update. Your response to restart worked and I did not lose any data. Thank you again!

Apr 10, 2020 2:37 PM in response to WinterNickel

Hello and welcome to Apple Support Communities, WinterNickel.


If I understand your post correctly, you are unable to back up your new iPad because Books appears to still be downloading your books. I’d like to help.


I'd recommend restarting your iPad. Follow the steps in this article:


Restart your iPad


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. Take care.

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Restore from iCloud stuck on Books

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