@me.com email

Hi I’m unable to receive any email but I can send email. How do I fix this

Posted on Apr 8, 2020 10:51 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2020 3:54 PM

Hi antronette224,


Thanks for reaching out here in the Apple Support Communities. I understand you can send email on your me.com account, but you can't receive any.

I'm glad to help with this.


The best thing to try first with this type of account, which is known as IMAP, is to remove it from your device and add it back again. That allows the settings to be filled in automatically. This explains how: Add an email account to your iPhone, iPad, or iPod touch


If you've already tried this, and you still can't receive your email, giving some more details could help:

  • What happens when you try to get mail?
  • Do you see any errors or alerts?
  • If you have any other email accounts, do you have trouble receiving mail from those accounts?


Take Care.


2 replies
Question marked as Top-ranking reply

Apr 10, 2020 3:54 PM in response to antronette224

Hi antronette224,


Thanks for reaching out here in the Apple Support Communities. I understand you can send email on your me.com account, but you can't receive any.

I'm glad to help with this.


The best thing to try first with this type of account, which is known as IMAP, is to remove it from your device and add it back again. That allows the settings to be filled in automatically. This explains how: Add an email account to your iPhone, iPad, or iPod touch


If you've already tried this, and you still can't receive your email, giving some more details could help:

  • What happens when you try to get mail?
  • Do you see any errors or alerts?
  • If you have any other email accounts, do you have trouble receiving mail from those accounts?


Take Care.


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@me.com email

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