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Harrison5407 Author

Level 1

8 points

Safari vids not loading

When I try to watch a video on safari I can hear the audio of the video but I can’t see picture. What should I do?

iPhone 7, iOS 11

Posted on Apr 8, 2020 6:03 PM

Top-ranking reply

Eric Root

Level 10

684,681 points

Posted on Apr 8, 2020 6:22 PM

Try double clicking the Home button or swipe up from the bottom of the screen and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.

Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch.

Safari website data on your iPhone or iPad - How to clear.

Will the video work in the Private Mode?

Private Browsing - Turn on or off on your iPhone, iPad, or iPod touch

Are you running any anti - virus programs? Using a VPN?

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Safari vids not loading

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