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Apple watch series 5 face has frozen

Brand new series 5 watch. Today using for 4th day only. Watch face has frozen. When I click side button, I cannot see any icons, only massively large sections of the icons that should appear on the face. Help




[Re-Titled by Moderator]

Apple Watch, watchOS 4

Posted on Apr 9, 2020 5:31 AM

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Question marked as Top-ranking reply

Posted on Apr 9, 2020 11:14 AM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


The next steps would be to unpair and pair your watch again and restore from the backup:

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 9, 2020 11:14 AM in response to Amariana154

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


The next steps would be to unpair and pair your watch again and restore from the backup:

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Apple watch series 5 face has frozen

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