Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad mini 2

I can’t figure out how to change my Apple ID to my new one. It keeps wanting my old id password to do anything

iPad mini, iOS 12

Posted on Apr 9, 2020 11:15 AM

Reply
Question marked as Best reply

Posted on Apr 9, 2020 11:26 AM

This information should be helpful in describing the steps necessary to change your AppleID:

https://support.apple.com/en-us/HT202667

https://support.apple.com/en-us/HT204071

https://support.apple.com/en-gb/HT201355

2 replies

Apr 9, 2020 11:22 AM in response to Steve1877

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

iPad mini 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.