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Second hand iPad 2 won't let me reset unless I put the recent owner's Apple ID

resetting the factory settings. having trouble resetting it as its a second hand iPad 2 and won't let me reset unless i put the recent owners apple id in which i don't know, any suggestions?



[Re-Titled by Moderator]

iPad 2

Posted on Apr 9, 2020 12:49 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2020 5:16 PM

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since it sounds like you are unable to contact the previous owner and since you are not the original owner of this iPad then there is nothing you, or Apple, can do to unlock this iPad. Your only option is to recycle the iPad.


Activation Lock

Apple Trade In - Apple


The All Too Common SAD Reality of Buying a Used iPad/iPhone - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 9, 2020 5:16 PM in response to johnnixon5

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since it sounds like you are unable to contact the previous owner and since you are not the original owner of this iPad then there is nothing you, or Apple, can do to unlock this iPad. Your only option is to recycle the iPad.


Activation Lock

Apple Trade In - Apple


The All Too Common SAD Reality of Buying a Used iPad/iPhone - Apple Support

Second hand iPad 2 won't let me reset unless I put the recent owner's Apple ID

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