Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new iPad is having problems connecting to the internet.

I have a new generation 10 iPad and find that it often has difficulty connecting or staying connected with our internet. I have an old generation 4 iPad which connects very well to the internet when my new one is having problems. How do I fix this?

Posted on Apr 9, 2020 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2020 5:08 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 9, 2020 5:08 PM in response to Barbrowes

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

My new iPad is having problems connecting to the internet.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.