I'm trying to download an Apple Music Playlist called "Best of new age".
Immediately received the message "There were problems downloading some purchased items." And for each song included in the playlist, "An unknown error occurred (-45061).".
Windows, Windows 6
Hi Karim_HT
Thanks for posting to the Apple Support Communities.
I understand the iTunes Store is not allowing you to download a playlist. You are getting an unknown error (-45061). I want to help! Is iTunes updated to the most recent version? If not, I would recommend updating iTunes. Here’s how to Update iTunes on PC - Apple Support
You can also try these suggestions:
Check the connection. This article talks the steps If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
If possible, try using a different network to test.
If you use any third-party security software, try these tips and settings: Resolve issues between iTunes for Windows and third-party Security software - Apple Support
If you're still having issues, reach out to Apple Support: Contact Apple Support
Best Wishes.
Hi Karim_HT
Thanks for posting to the Apple Support Communities.
I understand the iTunes Store is not allowing you to download a playlist. You are getting an unknown error (-45061). I want to help! Is iTunes updated to the most recent version? If not, I would recommend updating iTunes. Here’s how to Update iTunes on PC - Apple Support
You can also try these suggestions:
Check the connection. This article talks the steps If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
If possible, try using a different network to test.
If you use any third-party security software, try these tips and settings: Resolve issues between iTunes for Windows and third-party Security software - Apple Support
If you're still having issues, reach out to Apple Support: Contact Apple Support
Best Wishes.
Thanks PsyDye.
I just logged off and logged on again on mi iTunes Windows 10 app. But I received error 45054. So, I follow these steps (https://support.apple.com/en-us/HT204649) and problem solved.
Hi Karim_HT,
Thank you for using Apple Support Communities.
We are glad that your issue is resolved. Reach back out if you need assistance.
Best Wishes!
Message "There were problems downloading some purchased items"
