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I can’t have a chat with apple support

Today I was chatting with apple support but my connection was too weak so It get out from my chat now I can’t start new chat and It shows forbidden message how can have a online chat again and solve my problem?

iPhone 7 Plus, iOS 12

Posted on Apr 10, 2020 2:09 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2020 7:21 AM

You can try by clicking..."Contact Support"...top right corner of this page...I assume you are doing this on a Mac and I suggest you remove all history and cache from your browser and restart your computer before trying again...


Clear your browsing history in Safari on Mac - Apple Support


Clear Cache...⌥⌘E...when Safari is open...

1 reply
Question marked as Top-ranking reply

Apr 10, 2020 7:21 AM in response to hanih176

You can try by clicking..."Contact Support"...top right corner of this page...I assume you are doing this on a Mac and I suggest you remove all history and cache from your browser and restart your computer before trying again...


Clear your browsing history in Safari on Mac - Apple Support


Clear Cache...⌥⌘E...when Safari is open...

I can’t have a chat with apple support

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