I totally forgot all my security answers

i totally forgot ALL my security answers? how can i change it all because its been a long time since i use iphone



[Re-Titled by Moderator]

Posted on Apr 10, 2020 3:18 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2020 4:29 AM

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

If cannot answer your security questions successfully, then see: 

 

Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”

 

Thus, we can do nothing to help you here, except to mention that "official" Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of the device with its serial number on it or a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts). if you want to contact Apple support to discuss such circumstances, see these support options:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option. 

1 reply
Question marked as Top-ranking reply

Apr 10, 2020 4:29 AM in response to iforgot9999

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

If cannot answer your security questions successfully, then see: 

 

Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”

 

Thus, we can do nothing to help you here, except to mention that "official" Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of the device with its serial number on it or a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts). if you want to contact Apple support to discuss such circumstances, see these support options:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option. 

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I totally forgot all my security answers

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