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I cannot get an ECG reading from Apple Watch 5

I cannot get an ECG reading from Apple Watch 5

Jorge




[Re-Titled by Moderator]

Posted on Apr 10, 2020 2:15 PM

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Question marked as Top-ranking reply

Posted on Apr 10, 2020 4:30 PM

Thank you very much for your help. My Apple Watch Series 5 was purchased in Chile, a country that has ECG service. But my problem was that I had wrongly understood that the Electrocardiogram app was the ECG app. When I realized that the true app was in already on my Apple Watch, I could proceed without a hitch.

4 replies
Question marked as Top-ranking reply

Apr 10, 2020 4:30 PM in response to jdesorme

Thank you very much for your help. My Apple Watch Series 5 was purchased in Chile, a country that has ECG service. But my problem was that I had wrongly understood that the Electrocardiogram app was the ECG app. When I realized that the true app was in already on my Apple Watch, I could proceed without a hitch.

Apr 13, 2020 11:23 AM in response to jdesorme

Thanks for asking about the new ECG feature.


Check here for availability in your region: ECG


ECG requires the current non-beta version of iOS and watchOS. For additional help with the ECG feature on your Apple Watch, take a look at these articles.


Heart rate notifications on your Apple Watch - Apple Support


Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.


Take care 

I cannot get an ECG reading from Apple Watch 5

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