Why does my phone only charge when off

My iPhone 8 needs to be turned off in order to charge

any ideas?

iPhone 8

Posted on Apr 10, 2020 11:02 PM

Reply
7 replies

Apr 11, 2020 2:20 PM in response to Delicious_apple

Whatever USB port you’re connecting to is likely not providing sufficient power.

An older USB port won’t offer 5W power, for instance. And which will behave as you’re describing.

Use an Apple 5W or higher-wattage charger, and see if that works better.

Faster charging is available with your iPhone 8, too: Fast charge your iPhone - Apple Support

If the community charger damaged your iPhone circuitry, you’re headed for a repair.

Do try restarting your iPhone: Restart your iPhone - Apple Support

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Why does my phone only charge when off

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