Apple Music subscription failed to renew??

So I've had Apple Music for about a year and a half. Never had any problems, ever. Until now. Yesterday was supposed to be the usual billing date, but today I received an e-mail saying that my billing had failed.


I am not able to add any other billing method, of course Apple Pay doesn't count for Apple Music, does it?

So I'm stuck in this position where my card has money on it, but the payment doesn't go through. By the way, no changes were made in my bank whatsoever.


I'm really mad to be honest with you. This was not supposed to happen on a Saturday, let alone it happening during this quarantine.

iPhone 7 Plus, iOS 13

Posted on Apr 11, 2020 8:15 AM

Reply
2 replies

Apr 13, 2020 7:06 AM in response to Nutellinah

Hello Nutellinah,


Thank you for using Apple Support Communities! I understand from the information you provided that you’re payment for Apple Music failed; I'd like to help.


The following support article provides some troubleshooting steps to try for this behavior:


If your payment method is declined in the App Store or iTunes Store - Apple Support


Hope this helps.


Best Regards.






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Apple Music subscription failed to renew??

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