OS Catalina

I can't download the new Catalina software

I currently have the yosemite software

is there some software i should download before?

MacBook Pro 13", OS X 10.10

Posted on Apr 11, 2020 12:15 PM

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Question marked as Top-ranking reply

Posted on Apr 11, 2020 1:12 PM

Yes, it is. See How to upgrade to macOS Catalina. You can download El Capitan here:


OS X El Capitan

Pick one or the other:


https://itunes.apple.com/app/os-x-el-capitan/id1147835434?mt=12

https://apps.apple.com/app/id1147835434?mt=12


Be sure to use Safari for any downloads.

3 replies

Apr 11, 2020 12:19 PM in response to louisa247

You need to first download El Capitan. You also need to determine if your model can run Catalina. To find the complete model information select About This Mac from the Apple menu. You can create a snapshot of the dialog as follows:


How to take a screenshot on your Mac

Capture, Save or Record Screenshots in Mac OS X - Help Desk Geek


OS X Screen Capture Shortcuts


(⌘⬆︎3) Command-Shift-3 Capture the screen to a file

(⌘⬆︎⌃3) Command-Shift-Control-3 Capture the screen to the Clipboard

(⌘⬆︎4) Command-Shift-4 Capture a selection to a file

(⌘⬆︎⌃4) Command-Shift-Control-4 Capture a selection to the Clipboard

(⌘⬆︎5) Command-Shift-5 Invoke new screen grabber


You can then post the image in the forum's message editor.


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