Apple Pencil problem
My Apple Pencil connects when I plug it in to my iPad, but when I take it out, it disconnects. What should I do?
iPad Pro, iPadOS 13
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My Apple Pencil connects when I plug it in to my iPad, but when I take it out, it disconnects. What should I do?
iPad Pro, iPadOS 13
Hello,
If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.
Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.
Use Apple Pencil with your iPad or iPad Pro - Apple Support
Hello,
If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.
Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.
Use Apple Pencil with your iPad or iPad Pro - Apple Support
Is the battery low?
Has it been sitting around without being charged for more than a couple of weeks?
Apple Pencil problem