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My iPhone 4 doesn't like to SYNC music to my Ford

I have a Ford Edge with the SYNC system. My old iPhone 3G worked great with it. My new iPhone 4 works fine for phone calls but won't play music from the phone even when hooked up with the USB cable. When I'm doing it by Bluetooth, I can barely here something playing but mostly just low level static.
Anybody else having this prob and/or know what to do?

Windows XP

Posted on Jul 19, 2010 1:17 PM

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30 replies

Jul 19, 2010 11:31 PM in response to Robert Gunn

uh-oh, my iPhone 4 is scheduled for delivery Aug. 4th and I also have an Edge with Sync (currently working perfectly fine with my 3G)

What year is yours? I have a 2010 although have not updated my Sync software since leaving the dealer. Did you update yours? I know when I log into Sync online (syncmyride.com) it tells me I am due for an update. Sorry that's the only thing I can think of...

Please post back with your results, I have already been contemplating canceling my iPhone 4 order and certainly would want to do so if I can't even play it in my car!

Aug 3, 2010 4:00 PM in response to Robert Gunn

I have the same problem with my Lincoln MKX not syncing my contacts from my iPhone. Ever since I changed from OS3 to 4, my contacts won't sync to my car anymore!!!

Aug 3, 2010 6:30 PM in response to Robert Gunn

I have a 2009 Edge. MAke sure your Sync is software updated. http://www.syncmyride.com/Own/Modules/FaqManagement/FaqList.aspx?tagId=101

Delete your old phone from the Bluetooth device list. Re pair your new phone.

When you plug in your phone with the USB, be sure to select USB from the media list. Next look at the iPhone and select iPod. On the screen, you will see the only option available is a speaker icon. When you Touch it, a source selection will appear, select USB. With that selected,you can control the iPhone through Sync. IPhone cannot be controlled through Bluetooth but will play by Bluetooth through the sound system. Make sure bluuetooth is selected as a media source in Sync, and Bluetooth is selected on the iPhone through the iPod function. Set the iPhone volume,using the iPhone volume control to at least 50%. the car audio volume can be adjusted with the car volume control. If the iPhone volume is too low, the car will not compensate for it.

Aug 3, 2010 7:03 PM in response to Eric Szilagy

Thanks for that note about the iPhone volume!
Don't think I would have thought of that since changing the volume on the phone itself when connected to Sync is disabled with the 3G.
Would you say the IP4 is more USB compatible now, or will it still cut off bluetooth if plugged in just to charge?


I'm still awaiting my iPhone 4 so I'll be updating my Sync to 3.1 in the meantime and hoping everything works as intended...

My iPhone 4 doesn't like to SYNC music to my Ford

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